On North Smithfield's tax due date, Kevin recounts a resident who came before Town Council asking to avoid a late fee because her Social Security check hadn't cleared yet. The council declined, saying a waiver for one would mean waivers for everyone. Kevin acknowledges the council's position and proposes a simple, private hardship waiver process. It would cover specific circumstances: the death of an immediate family member, hospitalization, or a documented delay in Social Security, pension, disability, or other fixed-income payments. The application would be a single page, and guardrails would prevent abuse: one use per tax year, a two-year record of on-time payments to qualify, added fees and a multi-year ban for anyone who misses the extended deadline. Decisions would rest with the tax collector, keeping residents' finances out of public council meetings. Kevin frames the idea as what "Keep North Smithfield North Smithfield" means to him: a small town that looks out for its neighbors.